They say you never get a second chance to make a first impression, so we want to make sure that they will never forget us. :)
Our Customer Support is our first frontier, the first line of contact between our players and our service, so it’s crucial that our support agents are able to properly highlight our strengths, and make the player feel welcome.
As a Customer Support agent you will need to make sure our players have an enjoyable and seamless gambling experience. This implies checking technical problems when they arise, processing payments to and from our platform, and walking our players through our services and promotions. Fast response times, a polite approach, and a genuine desire to help is expected.
About the company:
We are a management and marketing services consultancy firm. Our clients are small scale operators licensed in different jurisdictions to offer real money gambling products, mainly focused on sports betting.
What we need your help with:
Here are some things that we really need to have a good start:
Working hours: 9-17
Come on! If you’ve made it down this far, we have to ask, “What are you waiting for?”
E-mail Diana at email@example.com and prove your point, ask her all you want to know. :)